Complex Care

Complex Care Support

Mental Health & Patient Care

ProCare Solutions provides skilled mental health nurses that are proficient in management intervention (DMI), de-escalation, and observation. Our staff has received extensive training in BILD-accredited restraint procedures, guaranteeing the greatest patient safety standards while promoting the least restrictive methods.

We also support the Restraint Reduction Network since we only care about our clients’ improved health and speedy recovery. We offer steadfast assistance to help people on their path to recovery and security.

Professional

Complex Care

To make sure this is as safe a place as possible, we also perform an environmental risk assessment in addition to our baseline risk assessments. In order to guarantee continuity of care, our RMN works with the client to complete the clinical paperwork specific to PCC.stability and recovery.

Professional

Complex Care

To make sure the area is as safe as possible, we also perform an environmental evaluation as part of our first risk assessments. To ensure continuity of care, PCC uses its own clinical documentation, which is completed by our registered mental health nurse (RMN) in conjunction with the client.

Our specialty is offering therapeutic treatment to those with complicated requirements, especially those who are struggling with mental health issues. By establishing meticulously agreed-upon levels of surveillance, we put safety first and make sure that our patients always receive the right amount of support.

Our staff is made up of highly skilled experts who have received training in treating patients’ mental and physical health. We provide a variety of services, such as risk assessments, environmental safety inspections, and collaborative care planning, that are customized to each person’s particular need.

CONTACT US TODAY
Complex Care SERVICES WE PROVIDE
  • Observation Services
  • Mental Health Units
  • Children’s Hospitals / CAMHS
  • A + E
  • 136 Suites
  • Police stations
  • Prisons
  • Wards
  • Young Offender Institutes (YOI)
  • General Hospitals
  • Secure Children’s Unit (SCU)
  • Residential Settings
  • Council placements
  • Seclusion

Our Service Standards

We pledge to maintain a patient-centered, holistic approach to treatment, making sure that dignity and empathy are upheld during the observational booking procedure. Following the PEER framework, we put the patient's needs and well-being first at every stage of their care process. Our staff is made up of highly skilled experts who have received training in treating patients' mental and physical health. We provide a variety of services, such as risk assessments, environmental safety inspections, and collaborative care planning, that are customized to each person's particular need. Working closely with the appropriate Trusts, Councils, and Community Teams is one of our mandates in order to smoothly include our "Complex Care Wrap Around Service" into the patient's overall care plan. By working together, we are able to offer patients all-encompassing care that supports their rehabilitation and general quality of life while attending to all facets of their health.

Purpose

Decisions regarding care and treatment must align with the mental health patient’s needs and conform to current national guidelines and/or the latest evidence-based practices available. This approach ensures that patients receive tailored care aligned with national guidelines and evidence-based practices, optimising the effectiveness of our complex care services.

Empowerment

Patients, their families and carers should be fully involved in decisions about care, support and treatment. This involvement ensures that decisions are informed by the patient’s preferences and individual circumstances, leading to more personalised and effective care outcomes.

Efficiency

Providers, commissioners and other relevant organisations should work together to ensure that the quality of commissioning and provision of mental health care services meets the high standards of physical health and social care services.

Respect

Parents, carers, family and complex care staff will maintain open communication to collaboratively develop a comprehensive care plan, incorporating the unique needs and preferences of the patient.

CONTACT US TODAY
Complex Care Support

Our Booking Process

24/7 Complex Care Support

With the help of a robust, seasoned complicated care staff made up of Registered Mental Health Nurses and Healthcare Assistants, ProCare Solutions offers round-the-clock support, every day of the year.

For assistance or help with more information please call us on  +44 1234905443 / +44 3304415443

BOOKING FORM

 ProCare Solutions Team is adept at identifying possible risks or hazards that could compromise the health of the people they look after.

We are also skilled at figuring out how much engagement or interaction is required to deliver support and intervention in an efficient manner. This entails evaluating the person’s requirements, situation, and possible hazards before adjusting the degree of involvement. The goal is to guarantee that the assistance offered is appropriate and required to meet the person’s needs while advancing their general safety and well-being.

For those who need to be picked up and transported from their homes to NHS or private hospitals, we also provide specialised Secure Patient Transfer Services in collaboration with mental health specialists.

Every member of our team has received de-escalation management and intervention training in accordance with NHS guidelines. In addition to treating patients with dignity and sensitivity, we consistently adhere to the least restrictive practice.

BOOKING FORM
Secure Patient Transfer SERVICES

Helpful Organisations

Helpful Organisations

Mind

Mind is a mental health charity in England and Wales. Founded in 1946 as the National Association for Mental Health, it celebrated its 70th anniversary in 2016. Mind offers information and advice to people with mental health problems and lobbies government and local authorities on their behalf.

Young Minds

We're a charity that offers information and advice to young people, parents and carers. Check out our guide to support which covers how CAMHS work, how you can get help from CAMHS

Children 1st ( Scotland )

Children 1st, previously known as the Royal Scottish Society for Prevention of Cruelty to Children, is a Scottish charity which aims to give every child in Scotland a safe and secure childhood.

Heads Together

Heads Together is a campaign co-ordinated by The Royal Foundation of The Duke and Duchess of Cambridge and The Duke and Duchess of Sussex.

Place 2be

Place2Be is a children’s mental health charity with over 30 years’ experience working with pupils, families and staff in UK schools.

Care Quality Commission

The CQC monitor, inspect and regulate health and social care services. They publish what they find, including ratings to help people choose care